Designing a Mobile-Based Digital Financial Application to Enhance Financial Access for Indonesian Communities
- 1* Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)
* Corresponding Author: Muhammad Agha Afkar
Open AccessAbstract
The issue of financial access remains a significant challenge in Indonesia, particularly in remote and underdeveloped regions. Digital financial services offer a promising solution to accelerate and simplify financial access; however, many individuals are still unable to fully utilize these services. This research aims to design a mobile-based digital financial application that can enhance financial access for Indonesians in a simple, fast, and efficient manner. The study employs both qualitative and quantitative approaches, including literature reviews, interviews, surveys, and application design modeling. These methodologies will provide a comprehensive understanding of the barriers and facilitators to digital financial access. The results of this research will inform the design and development of a digital financial application tailored to the needs and preferences of users. The anticipated outcome is a digital financial application that not only facilitates financial transactions but also improves financial literacy and broadens access to digital financial services. This application is expected to simplify everyday financial activities such as bill payments, money transfers, and the purchase of financial products. In the long term, the application aims to assist Indonesians in accelerating economic development by easing access to digital financial services, reducing reliance on conventional financial services that are often difficult to access, and providing a modern, user-friendly alternative. Moreover, the application seeks to address the low level of financial literacy by incorporating educational features that empower users to make informed financial decisions. By doing so, it contributes to sustainable economic growth and financial inclusion across diverse Indonesian communities.
Keywords
How to Cite
References
- Budiyono, E. F., & Sukamulja, S. (2023). Digital customer protection: Mediator between mobile money usage and financial inclusion. Media Ekonomi dan Manajemen, 38(1), 205-233.
- Gbongli, K., Xu, Y., & Amedjonekou, K. M. (2019). Extended technology acceptance model to predict mobile-based money acceptance and sustainability: A multi-analytical structural equation modeling and neural network approach. Sustainability, 11(13), 3639.
- Ginantra, N. L., Simarmata, J., Purba, R. A., Tojiri, M. Y., Duwila, A. A., Siregar, M. N., Nainggolan, L. E., Marit, E. L., Sudirman, A., & Siswanti, I. (2020). Teknologi finansial: Sistem finansial berbasis teknologi di era digital. Yayasan Kita Menulis.
- Kandpal, V., & Mehrotra, R. (2019). Financial inclusion: The role of fintech and digital financial services in India. Indian Journal of Economics & Business, 19(1), 85-93.
- Kurnia, R. S., & Aziza, R. F. (2021). Desain user interface personal asisten keuangan digital. SISTEMASI, 10(3), 502-515.
- Kurniawan, T. A., Othman, M. H., Hwang, G. H., & Gikas, P. (2022). Unlocking digital technologies for waste recycling in Industry 4.0 era: A transformation towards a digitalization-based circular economy in Indonesia. Journal of Cleaner Production, 357, 131911.
- Lutfi, A., Al-Okaily, M., Alshirah, M. H., Alshira’h, A. F., Abutaber, T. A., & Almarashdah, M. A. (2021). Digital financial inclusion sustainability in Jordanian context. Sustainability, 13(11), 6312.
- Marginingsih, R. (2021). Financial technology (Fintech) dalam inklusi keuangan nasional di masa pandemi Covid-19. Moneter-Jurnal Akuntansi Dan Keuangan, 8(1), 56-64.
- Morgan, P. J., & Trinh, L. Q. (2020). Fintech and financial literacy in Viet Nam. ADBI Working Paper Series.
- Mutiasari, A. I. (2020). Perkembangan industri perbankan di era digital. Jurnal Ekonomi Bisnis dan Kewirausahaan, 9(2), 32-41.
- Pazarbasioglu, C., Mora, A. G., Uttamchandani, M., Natarajan, H., Feyen, E., & Saal, M. (2020). Digital financial services. World Bank.
- Rahmayanti, W., Nuryani, H. S., & Salam, A. (2019). Pengaruh sikap keuangan dan perilaku keuangan terhadap literasi keuangan. Jurnal Manajemen Dan Bisnis, 2(1).
- Rahmiyanti, S., & Arianto, B. (2023). Pendampingan literasi keuangan digital bagi UMKM digital di Kelurahan Tembong Kota Serang. PRAXIS: Jurnal Pengabdian kepada Masyarakat, 1(3), 158-167.
- Rizal, S., & Wali, M. (2018). Perbankan komputer: Teori dan praktikum. Deepublish.
- Saptia, Y., Nugroho, A. E., & Soekarni, M. (2021). Perluasan akses keuangan UMKM berbasis tekfin di Indonesia dan pengalaman negara tetangga. Yayasan Pustaka Obor Indonesia.
- Setiani, D. D., Nivanty, H., Lutfiah, W., & Rahmawati, L. (2020). Fintech syariah: Manfaat dan problematika penerapan pada UMKM. Jurnal Masharif Al-Syariah: Jurnal Ekonomi Dan Perbankan Syariah, 5(1).
- Shaikh, A. A., Glavee-Geo, R., Karjaluoto, H., & Hinson, R. E. (2023). Mobile money as a driver of digital financial inclusion. Technological Forecasting and Social Change, 186, 122158.
- Ulya, B. S., & Hendratmi, A. (2020). Pengembangan layanan keuangan digital pada lembaga keuangan non bank (Studi kasus Koperasi Pondok Pesantren Sunan Drajat Lamongan). Jurnal Ekonomi Syariah Teori dan Terapan, 7(3), 532-543.
- Wahyuddin, W., Arfandi, S. N., Pakpahan, A. F., Hariningsih, E., Mashud, M., Hasan, M., Purba, B., Gustiana, Z., Jamaludin, J., Fuadi, F., & Sudarmanto, E. (2022). Financial technology: Sistem keuangan digital. Yayasan Kita Menulis.
- Yoyo Sudaryo, S. E., Efi, N. A., Yosep, M. A., & Nurdiansyah, B. (2020). Digital marketing dan fintech di Indonesia. Penerbit Andi.
Author Biographies
-
Muhammad Agha Afkar, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)
Junior Researcher, Research Division, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI), Banda Aceh City, Aceh Province, Indonesia
License
Copyright (c) 2023 Journal Mobile Technologies (JMS)

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This is an open-access journal. All articles are distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Under this license, you are free to:
- Share: Copy and redistribute the material in any medium or format.
- Adapt: Remix, transform, and build upon the material for any purpose, even commercially.
Attribution Requirements:
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
Copyright and Retention:
Authors retain copyright without restrictions and grant this journal the right of first publication under an open-access model. The journal retains non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
Usage Statistics
Similar Articles
- The Impact of Mobile Applications on the Economic Growth of Indonesian MSMEs Mufizal Mufizal · Vol. 2 No. 2 (2024)
- Mobile-Based Library Catalog Web Service Development Nasya Fawwaz · Vol. 2 No. 1 (2024)
- Mobile-based Data Mining and Digital Technology Approaches to Improve Sustainable Tourist Experiences Bahruni , Muhammad Agha Afkar · Vol. 1 No. 2 (2023)
- Development of an Android-Based Geographic Information System for Maneungteung Tourism Area in Cirebon Regency Using Location-Based Service (LBS) Method with Android Studio Version 2024.1.2 Afifudin Nur Cahyawan , NM Faizah , Widyat Nurcahyo · Vol. 3 No. 1 (2025)
- UI/UX Design of GoHealth Mobile Application Using Design Thinking Approach Umar Al Fata , Teguh Ade Mauladi , Muhamad Fikri , Miftahul Huda · Vol. 4 No. 1 (2026)
Most read articles by the same author(s)
- Assessment of Practical Experience in the Development and Testing of Interactive Mobile Technology Elements Muhammad Takhsin , Muhammad Agha Afkar · Vol. 1 No. 2 (2023)
- Mobile-based Data Mining and Digital Technology Approaches to Improve Sustainable Tourist Experiences Bahruni , Muhammad Agha Afkar · Vol. 1 No. 2 (2023)