Author Help: Your Guide to Successful Publication
We understand that navigating the publication process can be challenging, especially for first-time authors. Our Author Help Center provides comprehensive resources, step-by-step guides, and dedicated support to assist you at every stage of your publication journey—from manuscript preparation to final publication.
Your success is our priority. We're here to guide you through every step of the publication process with clear instructions, helpful resources, and responsive support.
Our Support Promise
Getting Started
Create Account
Register in our online submission system with your email and institutional affiliation
Select Journal
Choose the appropriate journal that matches your research scope and field
Read Guidelines
Review journal-specific guidelines, templates, and submission requirements carefully
Important Note
Each journal has its own specific templates, formatting guidelines, and submission requirements. Please visit your target journal's homepage to download the appropriate materials:
- Manuscript template (specific to each journal)
- Author guidelines and formatting instructions
- Copyright transfer form
- Supplementary materials guidelines
- Citation style requirements
???? Visit the journal homepage to access all necessary documents and detailed submission instructions.
Manuscript Preparation Help
Writing Assistance
- How to write an effective abstract
- Structuring your introduction
- Presenting methods and results clearly
- Writing compelling discussions
- Crafting strong conclusions
- Choosing appropriate keywords
Formatting Support
- Document formatting standards
- Creating tables and figures
- Citation and reference styles
- Equation and formula formatting
- Supplementary materials preparation
- File format requirements
Submission Process Support
Step-by-step guidance through our online submission system:
- 1. Login: Access your account and navigate to "New Submission"
- 2. Select Journal: Choose the appropriate journal for your manuscript
- 3. Enter Metadata: Fill in title, abstract, keywords, and author information
- 4. Upload Files: Submit manuscript and all supporting documents
- 5. Review & Confirm: Check all information and complete submission
- 6. Track Status: Monitor your submission through the dashboard
Common Issues & Solutions
Technical Problems
Can't login to submission system?
Reset your password or contact support if you forgot your username. Clear browser cache and try different browsers.
File upload errors?
Ensure files are in correct format (.doc/.docx for manuscripts). Check file size limits (max 10MB). Use stable internet connection.
Submission incomplete?
All required fields must be filled. Upload all mandatory documents. Complete all submission steps before final confirmation.
Can't track submission status?
Login to your account and check "Active Submissions" dashboard. You'll receive email notifications for status updates.
Content Issues
High similarity index?
Paraphrase properly, use quotations for direct citations, and ensure all sources are properly referenced. Aim for <20% similarity.
Formatting not matching template?
Download the latest template from your target journal's homepage. Copy content carefully without formatting. Follow style guide precisely.
Reference style incorrect?
Use reference management tools (Mendeley, Zotero). Follow journal's specific citation style (APA/IEEE). Check all citations match references.
Missing required sections?
Include all mandatory sections: Abstract, Introduction, Methods, Results, Discussion, Conclusion, References. Add ethics statements if applicable.
Understanding Review Process
Initial Screening
Editor checks manuscript for scope, quality, and compliance with guidelines
3-5 days
Peer Review
Expert reviewers evaluate methodology, results, and contribution to field
3-6 weeks
Revision
Authors address reviewer comments and resubmit revised manuscript
2-4 weeks
Final Decision
Editor makes final decision: Accept, Minor/Major Revision, or Reject
1-2 weeks
Responding to Reviewers
Tips for preparing effective responses to reviewer comments:
- Read all comments carefully and understand each concern
- Prepare a point-by-point response document
- Address every comment, even if you disagree (explain politely)
- Highlight changes in the revised manuscript
- Provide additional data or analysis if requested
- Thank reviewers for their constructive feedback
- Submit within the given deadline (request extension if needed)
Post-Acceptance Support
Copyright Transfer
Sign and submit copyright agreement form
Proofreading
Review and approve final proofs before publication
APC Payment
Complete publication fee payment process
Frequently Asked Questions
Still Need Help?
Our editorial support team is available to assist you with any questions or concerns. Don't hesitate to reach out—we're here to help you succeed!
Email Support:
journal@msti-indonesia.com
Phone Support:
+62 85277777449
Response Time:
Within 24-48 hours
Office Hours:
Monday - Friday, 9:00 AM - 5:00 PM (WIB)