FAQ

We use Open Journal Systems (OJS) version 3.4, a free, open-source software developed by the Public Knowledge Project (PKP) for managing and publishing scholarly journals online.

Key Features:

• User-friendly submission and review interface
• Complete manuscript tracking system
• Automated email notifications
• Integrated peer review workflow
• DOI assignment and indexing support
• Multi-language support (English & Indonesian)
• Mobile-responsive design

OJS 3.4 provides a seamless experience for authors, reviewers, and editors throughout the entire publication process.

Yes, all our journals are open access, meaning published articles are freely available to readers worldwide without subscription fees. This maximizes the visibility and impact of your research. Authors retain copyright while granting the journal distribution rights under Creative Commons licenses.

We accept manuscripts in both English and Indonesian (Bahasa Indonesia). However, we encourage English submissions as they reach a wider international audience. Ensure your manuscript is well-written with proper grammar and clarity in whichever language you choose.

Step-by-step registration:

1. Visit our submission portal
2. Click "Register" button
3. Fill in your information (name, email, affiliation, country)
4. Select your role (Author, Reviewer, or both)
5. Complete the registration and verify your email
6. Login with your credentials

Note: You only need one account to submit to all our journals.

Submission process in OJS 3.4:

1. Login: Access your account
2. New Submission: Click "New Submission" or "Make a Submission"
3. Start: Select journal and confirm submission requirements
4. Upload: Upload your manuscript file (Word format preferred)
5. Metadata: Enter title, abstract, keywords, and author information
6. Confirmation: Review all information and submit
7. Track: Monitor status through your dashboard

You'll receive email confirmation immediately after submission.

Each journal has its own specific template and guidelines. Visit your target journal's homepage and look for:

• "Author Guidelines" section
• "Submissions" menu
• "Downloads" or "Resources" section

Download the appropriate template and follow the formatting instructions carefully before submission.

Accepted formats:

• Manuscript: .doc, .docx (Microsoft Word) - preferred
• Figures: .jpg, .png, .tiff (high resolution, min 300 dpi)
• Supplementary: .pdf, .xlsx, .zip

File size limit: Maximum 10MB per file. Compress large files if necessary.

Yes! OJS 3.4 provides real-time tracking:

• Login to your account
• Go to "Submissions" or "Dashboard"
• View "Active Submissions" for current status
• Check "Archives" for completed submissions

You'll also receive automatic email notifications whenever your submission status changes (e.g., under review, decision made, revision required).

Typical timeline:

• Initial Screening: 3-5 days
• Peer Review: 3-6 weeks
• Editorial Decision: 1-2 weeks
• Total (first decision): 6-10 weeks

If revisions are required, the revision cycle may add 3-6 additional weeks depending on the extent of changes needed.

We use double-blind peer review, where both authors and reviewers remain anonymous to each other. This ensures unbiased evaluation based solely on scientific merit. Each manuscript is reviewed by at least two independent experts in the relevant field.

When you receive a revision request:

1. Login and access your submission dashboard
2. Download reviewer comments and editor's decision letter
3. Prepare a point-by-point response document
4. Revise your manuscript addressing all comments
5. Upload revised manuscript and response letter through OJS
6. Submit within the given deadline (usually 2-4 weeks)

Tip: Address every comment, even if you disagree. Explain your reasoning politely and professionally.

• Accept: Manuscript accepted with minor or no changes
• Minor Revision: Small improvements needed (presentation, clarification)
• Major Revision: Substantial changes required (methodology, analysis, interpretation)
• Reject: Does not meet quality standards or journal scope
• Reject & Resubmit: Fundamental issues but potential for future submission after major rework

Article Processing Charges (APC) are determined by the editorial board after manuscript acceptance, based on:

• Manuscript type (research article, review, case study)
• Length and complexity
• Number of figures and tables

Fee Waivers Available:

• Authors from developing countries
• Unfunded research
• Student researchers (with proof)

Contact the editorial office to discuss fee waiver eligibility.

Yes! All published articles receive a Digital Object Identifier (DOI), which provides a permanent link to your article and enhances its discoverability and citation tracking. DOIs are assigned automatically during the publication process.

After acceptance:

• Copyediting & Proofreading: 1-2 weeks
• Layout & Formatting: 1-2 weeks
• Author Proof Review: 3-5 days
• Final Publication: 1 week

Total: Approximately 4-6 weeks from acceptance to online publication.

Our journals are indexed in various national and international databases. Indexing varies by journal. Check your target journal's homepage for specific indexing information, which may include:

• Google Scholar
• DOAJ (Directory of Open Access Journals)
• Crossref
• Indonesian national indexes (SINTA, Garuda)
• Subject-specific databases

1. Go to the login page
2. Click "Forgot your password?"
3. Enter your registered email address
4. Check your email for password reset link
5. Follow the link and create a new password

If you don't receive the email, check your spam folder or contact support at journal@msti-indonesia.com

Common solutions:

• Check file format (use .doc or .docx for manuscripts)
• Ensure file size is under 10MB
• Use a stable internet connection
• Try a different web browser (Chrome, Firefox, Safari)
• Clear browser cache and cookies
• Disable browser extensions temporarily
• Compress large files before uploading

If problems persist, contact technical support with details about the error message.

Check these settings:

1. Login to your OJS account
2. Go to "View Profile" or "Edit Profile"
3. Check "Notification" preferences
4. Ensure email notifications are enabled
5. Verify your email address is correct
6. Check spam/junk folder for OJS emails
7. Add journal@msti-indonesia.com to your contacts

Yes! OJS 3.4 is mobile-responsive and works on smartphones and tablets. However, for the best experience when submitting manuscripts or uploading files, we recommend using a desktop or laptop computer with a stable internet connection.

Manuscripts should have a similarity index below 20% (excluding references, methods, and standard phrases). We use plagiarism detection software to check all submissions.

Tips to reduce similarity:

• Paraphrase properly instead of copying text
• Use quotation marks for direct quotes
• Cite all sources appropriately
• Write in your own words

High similarity may result in desk rejection.

No. Simultaneous submission to multiple journals is considered unethical and violates publication ethics. You must wait for a decision from one journal before submitting to another. If your manuscript is under review, you cannot submit it elsewhere.

Yes, you can withdraw your submission before acceptance by contacting the editorial office with a valid reason. However, withdrawals after acceptance are generally not permitted as the publication process has already begun. Contact journal@msti-indonesia.com for withdrawal requests.

All listed authors must meet these criteria:

• Substantial contribution to conception, design, or data acquisition
• Involvement in drafting or revising the manuscript
• Approval of the final version
• Agreement to be accountable for all aspects of the work

Contributors who don't meet all criteria should be acknowledged rather than listed as authors. Changes to authorship after submission require written consent from all authors.