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https://doi.org/10.59431/ijer.v5i1.514
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The Impact of Job Promotion and Organizational Conflict on Employee Work Motivation at Bank Syariah Indonesia (BSI) Banda Aceh Branch

Published: 2025-04-30
Abdul Azis, Zulfan Yusuf, Ismail
Affiliation Details
  • Abdul Azis: Akademi Keuangan Perbankan Nusantara
  • Zulfan Yusuf: Universita Serambi Mekah
  • Ismail: STMIK Indonesia Banda Aceh

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Abstract

This study aims to analyze the impact of job promotion and organizational conflict on employee work motivation at Bank Syariah Indonesia (BSI) Banda Aceh Branch. Human resources (HR) play a crucial role in achieving organizational goals. One of the factors that influence work motivation is job promotion, which is carried out fairly and transparently. Furthermore, although organizational conflict is often seen negatively, the results of this study indicate that well-managed conflict can actually improve employee motivation. The research employs a quantitative approach with multiple linear regression to examine the relationship between job promotion, organizational conflict, and work motivation. Data were collected through questionnaires distributed to 45 employees at BSI Banda Aceh Branch. The analysis results show that clear and fair job promotions positively affect employee motivation. The regression coefficient for job promotion is 0.220, indicating that a 1% increase in job promotion can raise employee motivation by 0.220%. On the other hand, well-managed organizational conflict also positively affects work motivation, with a regression coefficient of 0.178, showing that a 1% change in well-managed conflict can increase employee motivation by 0.178%. Based on these findings, it is recommended that the management of BSI Banda Aceh Branch improve job promotion policies to be more transparent and fair, and create a more effective conflict resolution system to support employee motivation and performance.

Keywords:

Job Promotion; Organizational Conflict; Work Motivation; Bank Syariah Indonesia

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Author Biographies
Abdul Azis

Akademi Keuangan Perbankan Nusantara

Google Scholar ResearchGate ORCID

Finance and Banking Study Program, Akademi Keuangan Perbankan Nusantara, East Aceh Regency, Aceh Province, Indonesia.

Zulfan Yusuf

Universita Serambi Mekah

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Department of Management, Faculty of Economics, Universita Serambi Mekah, Banda Aceh City, Aceh Province, Indonesia.

Ismail

STMIK Indonesia Banda Aceh

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Study Program in Information Management, STMIK Indonesia Banda Aceh, Banda Aceh City, Aceh Province, Indonesia.

Article Identifiers
  • Article Title: The Impact of Job Promotion and Organizational Conflict on Employee Work Motivation at Bank Syariah Indonesia (BSI) Banda Aceh Branch
  • DOI: 10.59431/ijer.v5i1.514
  • Publication Date: 2025-04-30
  • Journal: Indonesian Journal Economic Review (IJER)
  • Volume: 5
  • Issue: 1
  • Pages: 55-64
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Azis, A., Yusuf, Z., & Ismail. (2025). The Impact of Job Promotion and Organizational Conflict on Employee Work Motivation at Bank Syariah Indonesia (BSI) Banda Aceh Branch. Indonesian Journal Economic Review (IJER), 5(1), 55-64. https://doi.org/10.59431/ijer.v5i1.514
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Volume: 5
Issue: 1
Issue Link: Vol. 5 No. 1 (2025): April
Pages: 55-64
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Category: Research Article
Section: Articles
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