Articles

The Effect of Work-Life Balance and Workload on Employee Performance through Work Engagement

Lebrina Lorince Tangpen, Apryla Ayu Yega Putriani, I Made Suparta, I Dewa Ketut Raka Ardiana

View Author Affiliations
  • Lebrina Lorince Tangpen: Universitas 17 Agustus 1945 Surabaya, Indonesia
  • Apryla Ayu Yega Putriani: Universitas 17 Agustus 1945 Surabaya, Indonesia
  • I Made Suparta: Universitas 17 Agustus 1945 Surabaya, Indonesia
  • I Dewa Ketut Raka Ardiana: Universitas 17 Agustus 1945 Surabaya, Indonesia
Published:
June 28, 2026
Pages:
795–805

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Abstract

Human resources play a strategic role in determining organizational success, particularly in maintaining employee performance amid increasing job demands and business competition. This study aims to analyze the effect of work-life balance and workload on employee performance through work engagement as a mediating variable at PT Panca Mitra Multiperdana Tbk, Surabaya. This study uses a quantitative approach with an explanatory causal research design. Data were collected from 100 employees selected through purposive sampling and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results show that work-life balance and workload have a positive and significant effect on work engagement. Work engagement also has a positive and significant effect on employee performance. However, work-life balance and workload do not have a significant direct effect on employee performance. In addition, work engagement fully mediates the relationship between work-life balance and employee performance, as well as the relationship between workload and employee performance. The coefficient of determination (R²) indicates that the research model explains 77.1% of the variation in employee performance, which reflects strong predictive ability. The findings show that employee performance is more strongly influenced by work engagement than by work-life balance and workload directly. Therefore, organizations need to prioritize strategies that enhance work engagement by creating a proper work-life balance and managing workload effectively to improve employee performance.

Author Biographies
Lebrina Lorince Tangpen

Universitas 17 Agustus 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business , Universitas 17 Agustus 1945 Surabaya, Surabaya City, East Java Province, Indonesia.

Apryla Ayu Yega Putriani

Universitas 17 Agustus 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business , Universitas 17 Agustus 1945 Surabaya, Surabaya City, East Java Province, Indonesia.

I Made Suparta

Universitas 17 Agustus 1945 Surabaya

Master of Management Study Program, Faculty of Economics and Business , Universitas 17 Agustus 1945 Surabaya, Surabaya City, East Java Province, Indonesia.

I Dewa Ketut Raka Ardiana

Universitas 17 Agustus 1945 Surabaya

4 Master of Management Study Program, Faculty of Economics and Business , Universitas 17 Agustus 1945 Surabaya, Surabaya City, East Java Province, Indonesia.

Article Identifiers
  • Article Title: The Effect of Work-Life Balance and Workload on Employee Performance through Work Engagement
  • DOI: 10.59431/ijer.v6i2.836
  • Publication Date: 2026-06-28
  • Journal: Indonesian Journal Economic Review (IJER)
  • Volume: 6
  • Issue: 2
  • Pages: 795–805
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Issue Information

Article Details

Volume: 6
Issue: 2
Year: 2026
Published: 2026-06-28
Pages: 795–805
Section: Articles
View Full Issue
Additional Information

How to Cite

Tangpen, L. L., Putriani, A. A. Y., Suparta, I. M., & Ardiana, I. D. K. R. (2026). The Effect of Work-Life Balance and Workload on Employee Performance through Work Engagement. Indonesian Journal Economic Review (IJER), 6(2), 795–805. https://doi.org/10.59431/ijer.v6i2.836
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