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Articles

A Review of Employee Retention Strategies in Travel Companies

  • 1*,2,3,4,5 Universitas Trisakti

* Corresponding Author: Bambang Gunarto

Open Access
DOI
https://doi.org/10.59431/ijer.v6i3.926
Published
Pages
1071–1084

Issue

Vol. 6 No. 3 (2026)

Indonesian Journal Economic Review (IJER)
September

Abstract

Employee retention presents a significant challenge within human resource management, particularly in the travel industry, characterized by intense competition in the labor market, ongoing digital transformation, and shifting employee expectations. This study aims to analyze and synthesize the existing literature on strategies for employee retention by evaluating the roles of training, reward systems, and work-life balance, as well as their interrelations with work motivation and organizational commitment. A qualitative approach was adopted utilizing a Systematic Literature Review (SLR) methodology. Relevant articles published between 2019 and 2025 were identified, screened, evaluated, and synthesized in accordance with PRISMA guidelines. The findings reveal that competency-based training, equitable reward systems, and effective work-life balance policies are essential strategic practices that enhance employee motivation, bolster organizational commitment, and improve retention rates. Moreover, work motivation and organizational commitment act as critical psychological mechanisms elucidating how strategic human resource management practices influence employees' decisions to remain with an organization. This study proposes a conceptual model that integrates the Resource-Based View (RBV), Strategic Human Resource Management (SHRM), and Social Exchange Theory (SET) to offer a more comprehensive understanding of employee retention within the travel industry. The findings contribute to the advancement of human resource management literature and provide practical insights for organizations aiming to design sustainable employee retention strategies that enhance competitiveness and long-term performance.

Keywords

Employee Retention Training Strategy Reward System Work-Life Balance Strategic Human Resource Management

How to Cite

Gunarto, B., Sandjaya, A., Arafah, W., Santosa, W., & Wahyudi, A. S. (2026). A Review of Employee Retention Strategies in Travel Companies. Indonesian Journal Economic Review (IJER), 6(3), 1071–1084. https://doi.org/10.59431/ijer.v6i3.926

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Author Biographies

  • Bambang Gunarto, Universitas Trisakti

    Doctoral Program in Strategic Management, Faculty of Economics and Business, Universitas Trisakti, Indonesia

  • Alfath Sandjaya, Universitas Trisakti

    Doctoral Program in Strategic Management, Faculty of Economics and Business, Universitas Trisakti, Indonesia

  • Willy Arafah, Universitas Trisakti

    Doctoral Program in Strategic Management, Faculty of Economics and Business, Universitas Trisakti, Indonesia

  • Wahyuningsih Santosa, Universitas Trisakti

    Doctoral Program in Strategic Management, Faculty of Economics and Business, Universitas Trisakti, Indonesia

  • Agustinus Sri Wahyudi, Universitas Trisakti

    Doctoral Program in Strategic Management, Faculty of Economics and Business, Universitas Trisakti, Indonesia

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Copyright (c) 2026 Bambang Gunarto, Alfath Sandjaya, Willy Arafah, Wahyuningsih Santosa, Agustinus Sri Wahyudi

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